CSZ Customer Post Shipment Survey

* Indicates Required Field
   
* First Name:
* Last Name:

* 1.  Company Name
 

* 2.  Serial Number
 

* 3.  Model Number
 

* 4.  Phone & Email
 

5.  Did your salesperson have a good understanding of your requirements?
 
Yes
No

6.  Was your salesperson available to answer your questions in a timely manner?
 
Yes
No

7.  Please check the top three features most important to you when selecting a chamber manufacturer.
 
Quality/Reliability
Price
Warranty
Service
Equipment Performance Capabilities
Relationship with Salesperson
Product Features
Ease of Use
Fast Delivery

8.  Was your CSZ quotation detailed, accurate, and received in a timely manner?
 
Yes
No

9.  Please rate: Product Performance
 
Needs Improvement
Good
Excellent

10.  Please rate: Chamber Controller Interface
 
Needs Improvement
Good
Excellent

11.  Please rate: Quality/Reliability
 
Needs Improvement
Good
Excellent

12.  Please rate: On-Time Delivery
 
Needs Improvement
Good
Excellent

13.  Please rate: Manuals
 
Needs Improvement
Good
Excellent

14.  What did you like most about the chamber or chamber features?
 

15.  What chamber or controller features would you like to see in the future?
 

16.  Would you use Cincinnati Sub-Zero for your next chamber requirement?
 
Yes
No

17.  Did your chamber meet your expectations?
 

18.  Why did you choose CSZ for your recent chamber purchase?
 

19.  Comments or suggestions for Improvement
 

20.  Would you be willing to be a reference for CSZ for other customers looking for similar equipment to yours?
 
Yes
No

* 21.  Please enter your full mailing address below
 

 
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