Weiss Technik Test Lab Customer Survey
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First Name:
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Last Name:
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1. Please rate the Timeliness of our Quoting Process:
[ Select an option ]
Excellent
Above Average
Average
Below Average
Poor
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2. Please rate the Quality of the Testing Services we performed:
[ Select an option ]
Excellent
Above Average
Average
Below Average
Poor
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3. Please rate the Timeliness of our Test Report(s):
[ Select an option ]
Excellent
Above Average
Average
Below Average
Poor
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4. Please rate the Quality and Accuracy of the Test Report(s) you received:
[ Select an option ]
Excellent
Above Average
Average
Below Average
Poor
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5. Please rate the Timeliness of our Staff in responding to your inquiries:
[ Select an option ]
Excellent
Above Average
Average
Below Average
Poor
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6. Please rate the Knowledge of our Staff in responding to your inquiries:
[ Select an option ]
Excellent
Above Average
Average
Below Average
Poor
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7. Please select the Top Three Factors when making decisions for Outside Testing Services:
Timeliness of Test Reports
Quality of Test Reports
Reliability-Able to Meet Commitments (deadlines, etc.)
Knowledge of Staff
Flexibility in Scheduling Testing-Quick Response
Variety of Testing Services Offered-Lab Capabilities
8. Please rate any Other Decision Factors not listed above:
9. What other Products or Services should Weiss Technik consider offering?
10. Why did you select Weiss Technik as your Testing Service provider?
11. Additional Comments:
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12. Please provide full contact details.
Cincinnati Sub-Zero Surveys
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